The second-hand marketplace Members Express Anger Over Size Modifications
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
This online marketplace has updated its sizing categories for female and kids' apparel without notifying every member regarding the update.
Social Media Backlash
Countless users and merchants are posting online claiming that product pages now present a different size category compared to what was initially listed as a result of the reclassification.
The company said the new system was more in line with other platforms.
The platform has recommended to check their listings and update the measurements by hand if necessary, causing user dissatisfaction.
Size Classification Changes
Before the change, the measurements included one number and one letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was formerly size 12 but currently displays as UK 16-18.
User Stories
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, located in Scotland, said garments she listed with size 14 tags were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Manual Updates
Another shopper, from Derby, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she stated.
Platform Context
The platform boasts over 100 million members, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: previously, the service retracted a modification regarding delivery choices following member complaints.
